Capella University

I was enrolled in the flexpath masters of Healthcare Administration program at Capella and I honestly wish that I never was. They still have my last name incorrect even though I sent the forms multiple times to change it (months later). I submitted the appropriate paperwork for withdraw to Capella and they did not process it until two months later! I showed them proof of my timely and adequate withdraw and they ignored it. Now I have a balance of $3,000 because of their mistakes, and they want to... Read More send me to collections!! I am getting lawyers involved, but I wish I did not have to deal with this mess. I should not have given Capella the chance as soon as I saw their graduation rates.

If I could give this school a -5/5 stars I would. The only good thing about this school is the flexibility of the flex path to be able to complete your classes when you can while also working a full time job. Aside from that, good luck getting ahold of a coach or a professor. The fact that this is an online school and not one person is available 24/7 is insane. Unless you get tuition assistance/financial aid or finish your degree in 3 months you'll be paying loads of money. 3,500 plus more fees here... Read More and there every 12 weeks. Oh and if you're still enrolled in a class into the next billing period you'll get charged 3,500 again. Capella shorted me 6 weeks of financial aid for this academic year and I was on my capstone class but because I didn't finish it within the billing period timeframe I got charged 3,500 that I now have to pay out of pocket. The professors and coaches don't help you whatsoever, they basically just tell you you could do better and make you feel stupid. I got told if I didn't finish my class before the billing period ended I'm screwed and there's nothing they can do to help me. Steer clear of this university and save yourself some money.

This for-profit business is just awful. I did not experience complications until I was nearly complete with my program. They are very misleading with guideline procedures of doctoral course projects and most of them are never satisfied with progress of assignments. I had to change my topic and revise all my signature assignments despite of the satisfactory grades I achieved for the first three course projects. They expect revisions endlessly. The coordinator from the doctoral success program at some... Read More point will join in on the hindrance. Without explanation, the education department suddenly replaced my original instructor midway during the fourth project course. Now, I am told that I must take a course that irrelevant to my academic plan which pushes me back even further from graduation. This for-profit place is a natural disaster waiting to happen. I now regret everything about Capella and wished I attended a public university instead. I don't recommend Capella to anyone.

Capella is disorganized. You can never get help from anyone. When you reach out they are rude. They don’t actually seek to help, they just try to pass the buck and make you jump through hoops to accommodate their overall incompetence as a university. The professors don’t care about students, and the staff is incredibly unkind to learners. If you have a major, time sensitive issue, they will fully allow you to be dropped from classes due to an “admin error” on their part, and then take their sweet... Read More time getting back to you. In addition to this, over the phone and in email they promise to get back with you and call back, email back within a certain time frame. They always take longer and that is if they ever get back to you at all. They try to blame you for things that they also admitted are their fault, the training must be terrible. I’ve had an issue every single time I register in a new set of courses, I hate it here.

I graduated nursing school in May 2021 with my ASN from a local community college. By December 2021 I had my BSN. I did Capella's RN to BSN Flex Path. I think people who review this university negatively are those who do not want to take the initiative and do their work. This is not high school. This is adult life for people who are working adults who want to advance their education. I personally found it very challenging to be disciplined and get my work done, but I went in with the mindset of doing... Read More my degree ASAP and pay as little as possible. I started in July 2021 and by December 3, 2021 I was done with my BSN. This is a serious test of discipline. If you cannot commit to being disciplined I would recommend a brick and mortar school to obtain your BSN or MSN. I am contemplating doing my MSN now at Capella too, and with Flex Path.

I have been dropped from two courses at Capella, both due to their own lack of responsibility. The first time, I was dropped due to lack of payment. I had a loan waiting for them. It had been approved by the loan company a month earlier, they just had to do the paperwork. I never received any response from the financial aid department, over email or phone. The second time, I was dropped due to lack of participation. I had filled out assignments and participated in discussion boards. There is no reason... Read More why I should have been dropped. There was never any communication from the University before I was dropped either time. I found out when I tried to open up my course and couldn't find it. Both of the times, I had to search and search as to why I was dropped and received barely any help from academic coaches or the financial aid department. I would not recommend this University to anyone.